The App as a Boss? Control and Autonomy in Application-Based Management.
- The rise of digital platforms requires a deeper understanding of the structural role of algorithmic management in work environments. In this interdisciplinary study, we examine how digital platforms, which offer food delivery service, use a mobile application for management of their workforce. Drawing on interviews with self-employed riders at Deliveroo and employed riders at Foodora, we compare how the App affects the interplay between autonomy and control of riders, and how the app-based management relates to different contractual models.
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| Author: | Mirela Ivanova, Joanna Bronowicka, Eva Kocher, Anne Degner |
|---|---|
| URN: | urn:nbn:de:kobv:521-opus4-3889 |
| DOI: | https://doi.org/10.11584/arbeit-grenze-fluss.2 |
| Series (Serial Number): | Arbeit | Grenze | Fluss (2) |
| Document Type: | Working Paper |
| Language: | English |
| Date of Publication (online): | 2018/10/24 |
| Publishing Institution: | Europa-Universität Viadrina Frankfurt |
| Release Date: | 2018/10/24 |
| Tag: | algorithmic management; gig-economy; platform economy; workplace control |
| Page Number: | 1-27 |
| Licence (German): |  Creative Commons - CC BY 4.0 International - Namensnennung |
