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Organizational Citizenship and Employee Performance: The Role of Spirituality

[journal article]

Khuzaini
Zainul, Mohammad
Zamrudi, Zakky

Abstract

Present study investigates the role of organizational citizenship behaviour in mediating the spirituality on employee performance. Organizational citizenship behaviour is measured by using four indicators of altruism, courtesy, civic virtue, sportsmanship, and seriousness. The study employed surv... view more

Present study investigates the role of organizational citizenship behaviour in mediating the spirituality on employee performance. Organizational citizenship behaviour is measured by using four indicators of altruism, courtesy, civic virtue, sportsmanship, and seriousness. The study employed survey design using sample of 180 respondents. The data was analysed using GSCA-SEM (Generalized Structured Component Analysis) and confirmatory factor analysis to measure construct interaction. The results indicate significant direct effect on employee performance by organizational citizenship behaviour. Though the direct effect of spirituality on employee performance shows non-significance effect, the indirect effect mediated by organizational citizenship behaviour shows a significant relationship. The study point out that the spirituality could affect the organizational citizenship behaviour resulting in a significant effect on employee performance indirectly. At the end of the paper, this study provides recommendation for future studies.... view less

Classification
Sociology of Religion

Free Keywords
GSCA; OCB; altruism; sportsmanship; employee performance; spirituality

Document language
English

Publication Year
2019

Page/Pages
p. 16-26

Journal
Pakistan Administrative Review, 3 (2019) 1

ISSN
2521-0203

Status
Published Version; peer reviewed

Licence
Creative Commons - Attribution 4.0


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