The role of trust in the adoption of cooperative arrangement types in e-credentials markets

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State: Public
Version: Final published version
License: CC BY-NC 4.0
Serval ID
serval:BIB_94DEF60EC6D2
Type
Article: article from journal or magazin.
Collection
Publications
Institution
Title
The role of trust in the adoption of cooperative arrangement types in e-credentials markets
Journal
Information Polity
Author(s)
Guenduez Ali A., Mettler Tobias, Schedler Kuno
ISSN
1570-1255
1875-8754
Publication state
Published
Issued date
02/03/2023
Peer-reviewed
Oui
Volume
28
Number
1
Pages
43-59
Language
english
Abstract
The interest in digital identities has increased considerably in academia and practice in recent years. This can be seen by the many electronic identity projects worldwide and the numerous published studies that provide insightful narratives and descriptive case findings about success factors and barriers to the adoption of national authentication infrastructures. In this paper, we take a closer look to the role of trust on the design and implementation of a nation-wide e-credential market. We argue that trust in political and economic institutions can be an important factor to explain differences in the chosen cooperative arrangement which can range from monopolistic, purely state-controlled e-credential markets, to polypolistic, decentralized e-credential markets where also private vendors offer state recognized e-ID on their own or in partnership with the government. Following an inductive reasoning process, we develop three testable propositions which may inspire further empirical research and offer practitioners a new angle to rethink e-credential markets in the light of citizen trust in political and economic institutions.
Keywords
Public Administration, Sociology and Political Science, Communication, Information Systems
Open Access
Yes
Create date
08/03/2023 8:41
Last modification date
09/03/2023 7:12
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