A Case Study of Enterprise-wide Digital Innovation: Involving Non-IT Employees

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Ressource 1Download: ECIS-2022-Revised-Final.pdf (609.00 [Ko])
State: Public
Version: Final published version
License: All rights reserved
Serval ID
serval:BIB_27A17B911E34
Type
Proceedings: the proceedings of a conference.
Collection
Publications
Institution
Title
A Case Study of Enterprise-wide Digital Innovation: Involving Non-IT Employees
Organization
Thirtieth European Conference on Information Systems (ECIS 2022)
Address
Timisoara, Romania
Issued date
18/06/2022
Editor
AIS  Electronic Library
Language
english
Abstract
Today’s incumbent organisations are under pressure to proactively leverage their resources for digital innovation. Enterprise-wide initiatives hold potential in this regard by enabling employees across departments to contribute their knowledge, skills, and creativity towards digital innovation. However, IT units often struggle to transfer the ideas of non-IT employees into marketable digital solutions. Our understanding of how organisations coordinate and integrate employees’ contributions to digital
innovation is limited, yet critical to their survival and growth. Taking a resource-based approach, we identify three complementary competences –orchestration, self-orchestration, and choreography– that support enterprise-wide digital innovation. Specifically, we report how these competences helped an
incumbent organisation initiate digital innovation with its non-IT employees while making efficient use
of its IT resources. Our study further shows that building these competences requires the strategic use
of digital artefacts and their multiple roles in the innovation process.
Keywords
Digital Innovation, Orchestration, Competence, Employees
Create date
16/05/2022 9:39
Last modification date
21/11/2022 8:24
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